Age and Driving License

Minimum rental age is 21 with at least 1 year of a valid driving license. For mid-size and upper-class vehicles, requirements may vary. Maximum rental age is 75. Drivers above 75 must contact us before booking. Only physical European or International driving licenses are accepted. Digital licenses are not valid.

Rental Period and Grace Time

Rental is calculated per 24 hours (daily), 7 days (weekly), and 30 days (monthly). A grace period of 2 hours applies; exceeding this will result in an extra day charge. Reservations delayed by more than 2 hours may be cancelled.

Payment and Deposit

The rental fee must be paid in advance by cash or credit card at the time of contract. A deposit is blocked on the renter’s credit card. Deposits are released within 21 business days after vehicle return. Deposits are authorizations, not sales transactions.

Fuel Policy

The fuel level must match at pick-up and drop-off. Missing fuel will be charged plus a service fee.

Mileage and Usage

Mileage limits may vary depending on the vehicle, and detailed information can be obtained from our office. If the specified mileage limit is exceeded, an additional fee will apply. The vehicle may only be used on paved roads; off-road use is strictly prohibited. The vehicle may only leave the country to destinations permitted by our company, and purchasing the Europe Package is mandatory for international travel. For rentals made in Turkey, crossing the border is not allowed and the vehicle may only be driven within Turkey.

Traffic Fines and Extra Costs

All traffic fines, tolls, and bridge fees are the responsibility of the renter.

Authorized Driver

The vehicle may only be driven by the renter. Additional drivers must meet the same age and license conditions and must be added to the rental contract.

Insurance and Damage Handling

Vehicles are insured. If insurance is purchased, a police report is sufficient in case of accident. Damage excess fees apply per incident.

Accident and Damage Notification

The renter must immediately inform Akko Autovermietung GmbH of any accident, damage, or technical issue.

Key and Document Loss

In case of key or registration document loss, a penalty fee will be applied.

Vehicle Cleanliness & Pets

Smoking inside the car is prohibited. If violated, cleaning and disinfection fees apply. Pet-related dirt or hair will also incur cleaning charges.

Vehicle Return

Early returns are non-refundable. Late returns will be charged per extra hour or as one full rental day if exceeding 24 hours. The vehicle must be parked securely and locked when not in use.

Hidden Damage

Damages detected after vehicle return (e.g., underbody, bumper interior) will be charged to the renter.

Force Majeure

Akko Autovermietung GmbH is not liable for cancellations or delays due to force majeure such as wars, strikes, natural disasters, or government restrictions.